Look out for us we're changing our name to The Hospitality Institute                                                               International!!
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The THII Courses
We take pride in our selection of quality courses. All of the courses we are designed to prepare our students for a career in the hospitality industry.

Our Classes Include:
Front Office Operations
This course covers front office procedures that are standard for the Hotel Industry. This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check ­out and account settlement. The course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.
Instruct students on how to make and maintain reservation records for individuals and groups. Students become familiar with central reservation systems, housing bureaus, and types of reservations including local or city wide conventions. Students learn about pre-registration activities for groups or VIP reservations.esitate to contact us. Our friendly staff will help find the best solutions for you.
Food and Beverage Management & Operations

​This course will give students a basic understanding of the management process in food and beverage operations. All aspects of food and beverage operations are covered, including organization, marketing, menus, costs and pricing, production, service, safety, and finances. 

Course graduates receive a food handler’s card.
Reservations
This class teaches the student to act as the ambassador for the hotel. Students learn the significance and importance of the concierge desk clearly understanding that it is the place to go for the “special requests” by hotel guests. Course teaches students how to develop a cadre of contacts and best practices on obtaining insight on the best of the best in the city. Students are taught how to best provide guests with information on local attractions, night life, travel and transportation resources.
Concierge
Bell Person 
This course introduces students to the duties and responsibilities of a bell person. Training includes effective communication Guest Security; courteous services, safe lifting and handling of luggage. Students are also instructed in safe driving habits.
Fine Dining
This course is designed for students to gain the knowledge and skills that ensure excellent service and guest’s satisfaction. In addition to the above, students learn about menu development, various serving styles and procedures for special events or cuisines.